Level 1 Tech: Onsite Technical Support - Seaford

Company: Softworld Inc
Location: Massapequa Park
Posted on: February 3, 2025

Job Description:

Job Title: Level 1 Tech: Onsite Technical Support - Seaford

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Job Location: Seaford NY 11783

Onsite Requirements:


Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support

Job Description:


Required Skills:


Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support
Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible

Desired Skills (nice to have, not required):

Google / Azure experience
Networking Knowledge/Experience
A/V or Audio knowledge/experience

Responsibilities:


Perform re-imaging; troubleshooting, desktop imaging and configuration
Provide direct on-site problem resolution for both on and off-warranty systems.
Google / Azure shop
Install desktop hardware and software.
Install and configure printers and specialized peripherals.
Workstation and desktop software management for all non-terminal clients
Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.
Basic workstation OS integrity troubleshooting and re-image if necessary
Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.
Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.
Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.
Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.


** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

Keywords: Softworld Inc, Brentwood , Level 1 Tech: Onsite Technical Support - Seaford, IT / Software / Systems , Massapequa Park, New York