Renewals Specialist
Company: VirtualVocations
Location: Paterson
Posted on: October 29, 2024
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Job Description:
A company is looking for a Renewals Specialist responsible for
driving account renewals and ensuring customer satisfaction
throughout the renewal process.
Key Responsibilities
Project manage the renewal experience in collaboration with
Customer Success Managers and Account Executives
Retain and increase subscription revenue by promoting multiyear
contracts and managing customer migrations
Create client proposals and contracts for renewals, while providing
feedback on the renewal experience
Required Qualifications
Experience in renewals, sales, or account management at a SaaS
company
Experience managing a book of business with SMB and Enterprise
Level accounts
Comfortable negotiating with procurement departments
High proficiency with Salesforce or other CRM systems
Strong organizational skills and ability to work across
cross-functional teams
Keywords: VirtualVocations, Brentwood , Renewals Specialist, Other , Paterson, New York
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