Community Sales Support
Company: Sunrise Senior Living
Location: West Orange
Posted on: October 10, 2024
|
|
Job Description:
Overview The Director of Sales (DOS) is responsible for the
marketing and sales planning and execution for the community. The
DOS is delegated significant and discretionary powers to market
their community. The DOS takes the lead in assessing the local
market and developing a marketing plan tailored to the geographic
region in which the community is located and developing a Sales and
Marketing Budget. Through the development of a successful Sales
Plan, the DOS will sell the community by advancing leads through
the sales process with the objective of reaching and maintaining
budgeted occupancy and revenue goals. Responsibilities Marketing
and Sales: --- Studies the market and creates a dynamic, successful
Sales Plan. --- Uses discretion and independent judgment in
identifying referral sources and determining how much time to
devote to particular marketing strategies. --- Develops strategy
for each prospect from initial inquiry through the final decision.
--- Plans each customer interaction. --- Maintains a thorough
working proficiency of Customer Relationship Management lead
tracking database. --- Keeps all records current on a computerized
lead tracking system. --- Builds customer focused relationships by
advancing the lead through the sales process and gaining customer
commitment. --- Ensures that all team members in the community
understand that sales is everyone's responsibility and are
knowledgeable and trained in their role of Marketing and Sales. ---
Conducts weekly strategy and advisory meetings with the Executive
Director (ED). --- Submits timely weekly Flash Reports (sales
results). --- Provides marketing and sales leadership to all team
members. Driving Revenue: --- Strives to meet or exceed targeted
occupancy and sales. --- Leverages multiple revenue drivers
(pricing, inventory, services, etc.) that drive the top line.
External Business Development: --- Generates leads and move-ins
from targeted referral sources. --- Plans and executes monthly
presentations to professional referral sources. --- Identifies
referral sources through site specific research. --- Plans call
objectives. --- Clearly articulates the benefits of referring to
Sunrise Senior Living. --- Actively participates in and provides
reporting resources for the monthly Referral Development Committee
Meeting. Marketing Strategy: --- Creates and updates Quarterly
Sales Plan. --- Implements Sales Plan. --- Conducts bi-annual
competitive market research ranking and analysis and accurately
reports data on the competitor tracking form. --- Understands
competitive opportunities and threats and presents strategic
alternatives to combat these to the ED and Regional Director of
Sales. --- Demonstrates a strong understanding of the senior care
market and Sunrise's niche in that market, especially the local
competitive environment. Resident Move-In Process: --- Reviews and
facilitates the Move-In Packet with the resident and/or family. ---
Facilitates and coordinates the Resident Assessment with Resident
Care Director (RCD), Assisted Living Coordinator (ALC) and/or
Reminiscence Coordinator (RC). --- Oversees and manages the move-in
process as outlined in the Resident Move-In and the Suite Readiness
checklists. --- Ensures all Sunrise and state mandated paperwork
and forms are completed on or before the move-in date by the family
and/or resident. --- Overall oversight of the resident's
administrative files to ensure they are fully prepared according to
Sunrise and state specific regulatory requirements. Financial
Management: --- Assists in the presentation and value of Sunrise's
products and services for our residents, families, team members,
and targeted referral sources. --- Assists the ED in completing the
annual community budget. --- Understands and manages the department
budget to include labor and other expenses and understands its
impact on the community's bottom line. --- Reviews monthly
financial statements and implements plans of action around
deficiencies. --- Processes and submits monthly expenses and budget
data timely per Sunrise policies and internal business controls.
--- Understands the internal cost associated with all Sunrise
resident care programs. Training, Leadership, and Team Member
Development: --- Partners in the delivery and participation in
Sunrise University Training and self-study programs during the
required timeframe. --- Develops a working knowledge of state
regulations and ensures compliance. --- Achieves the Team Member
Engagement goals and actively leads in the Engagement Improvement
Planning sessions. --- Attends regular meetings; Stand Up, Cross
Over, Department Head, Town Hall, Quality Improvement, and others
as directed by the Executive Director. --- Keeps abreast of
professional developments in the field by reading and attending
conferences and training sessions. --- Maintains compliance in
assigned required training and all training required by state or
other regulating authorities as applicable to this role to ensure
that Sunrise standards are always met. To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed throughout this job
description are representative of the knowledge, skills, and
abilities required. --- College Degree preferred. --- Successful
marketing and sales experience. --- Goal achievement oriented. ---
Ability to handle multiple priorities. --- Planning and negotiating
skills. --- Possess written and verbal skills for effective
communication and the ability to facilitate small group
presentations. --- Competent in organizational and time management
skills. --- Demonstrates good judgment, problem solving and
decision-making skills. --- Demonstrates proficiency in computer
skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise
applications with the ability to learn new applications. ---
Willingness to work independently with little to no day-to-day
supervision. --- As applicable, all Sunrise team members who drive
a Sunrise vehicle must review and sign the Driver job description
and understand the key essential duties for safety and regulatory
compliance. --- Ability to work weekends, evenings, and flexible
hours and be available for our customers at peak service delivery
days and times. #LI-MF1 Qualifications Sunrise Senior Living has
championed quality of life in senior care for more than 30 years.
We believe team members are our greatest resource and are looking
for people who share our commitment to provide quality care for
seniors and their families. It's no surprise that many of the
world's leading experts in Senior Living entrust their career to
Sunrise. At Sunrise, you will--- Make a Difference Every Day We are
passionate about our mission - to champion quality of life for all
seniors. We deliver high-quality care with a personal touch and
encourage our residents to enjoy life to the fullest. Be Part of a
Uniquely Supportive Community The care-focused environment we
create for residents extends to our team members. We offer
programs, rewards, and benefits to help you live your best. Ignite
Your Potential We believe potential has no limits. We offer
best-in-class leadership development programs designed to grow our
leaders. We are committed to helping our team members achieve their
career goals. Apply today to learn why Sunrise Senior Living is a
certified Great Place to Work - --s-p-m1-- By applying, you consent
to your information being transmitted by Monster to the Employer,
as data controller, through the Employer's data processor
SonicJobs. See Sunrise Senior Living Terms & Conditions at
https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions
and Privacy Policy at
https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy
and SonicJobs Privacy Policy at
https://www.sonicjobs.com/us/privacy-policy and Terms of Use at
https://www.sonicjobs.com/us/terms-conditions
Keywords: Sunrise Senior Living, Brentwood , Community Sales Support, Sales , West Orange, New York
Click
here to apply!
|